Business · 5 min

A WhatsApp alternative for print shops

SendToShop team ·

Short answer: the best WhatsApp alternative for a print shop is a QR code on the counter that sends files straight to the shop PC. Customers scan and send from the phone’s browser, with no app; the originals arrive in a folder, sorted by order number, ready to print.

Why WhatsApp is hard work for print shops

The usual way looks like this: customer → WhatsApp → shop phone → download → PC → find the file → print. Every order passes through one phone, photos are compressed on the way, and staff spend the day forwarding, downloading and searching chats. Customers also have to save your number first.

What to use instead

With SendToShop it becomes: customer → scan the QR → send → shop PC → print. The QR opens a web page in Safari or Chrome, so there is nothing to install. Photos and PDFs arrive in full quality in a dated folder, each order under a short number such as A27 that staff call out.

It works for documents as well as photos: turn on “Accept documents” to receive PDF, Word, Excel and PowerPoint files, with page counts shown before you print.

Receive print files without WhatsApp, step by step

Sign up and install the Shop app on the counter PC. Print your QR standee from the print kit and put it where customers queue. Then, when a customer asks for your WhatsApp number, point at the QR instead. When the order is ready, one click can still tell them on WhatsApp, with the message already written.

Questions

Can customers still reach me on WhatsApp?

Yes. SendToShop only replaces sending the files. The “Tell … it’s ready” button can open WhatsApp with the ready message, if the customer left a phone number.

Is it free to try?

Yes. Every shop starts with a 14-day Pro trial, with no card needed, and there is a Free plan for about 30 orders a month.

Get full-quality photos from every customer.

14 days free. No card needed.

Start free trial