Product · 3 min
New: Wi-Fi mode for shops with no signal
Short answer: Wi-Fi mode lets customers’ phones send photos straight to the shop app over your shop’s Wi-Fi. It needs no mobile signal and no internet, and it is part of Pro.
Why we built it
Normally phones send over mobile data to the cloud, and the shop app fetches the files. That needs signal. Some shops have none: basements, shopping centres, old buildings with thick walls, and event venues full of people.
How it works
The shop app runs a small web server on your PC that only phones on your Wi-Fi can reach. Customers join your Wi-Fi, scan the Wi-Fi QR and send, and the files are saved straight into the order’s folder. Wi-Fi orders get their own numbers, such as W05, so staff can tell them apart.
The internet can be down the whole time. When it comes back, the shop app adds the Wi-Fi orders to your dashboard. The files themselves never leave your PC.
Setting it up
In the shop app, set “How customers send” to Both and print the standee with the “No signal?” box. The main QR keeps using mobile data, and the box uses your Wi-Fi. The standee is made on the PC, so your Wi-Fi password never leaves it. Give the PC a fixed address in your router so the printed QR keeps working.
Questions
Is Wi-Fi mode on every plan?
No, it is part of Pro and Multi-branch. Every new shop can try it during the 14-day Pro trial.
Can customers still use mobile data?
Yes. With Both, the main QR uses mobile data and the “No signal?” box uses your Wi-Fi, so customers use whichever works.