Help / Customer phones

The customer’s browser can’t pick photos

If the phone’s browser cannot pick files, the page says “This browser can’t pick photos” and gives the customer a way out.

About 1 minutes.

  1. 1

    Open the link in Chrome or Safari

    The customer taps “Copy link”, opens Chrome or Safari and pastes it.

  2. 2

    Or scan with the camera app

    Scanning your QR with the phone’s own camera opens the page in the main browser.

  3. 3

    Still stuck

    Ask them to update their browser, or use your Wi-Fi QR on another phone.