Help / Customer phones

A customer can’t find their order number

Customers often close the page before they reach the counter. The number is not lost.

About 2 minutes.

  1. 1

    Scan your QR again

    On the same phone and browser, your page shows “Your last order” with the number. “Show” brings back the full-screen number.

  2. 2

    If it is not there

    The phone only remembers the last order sent to your shop, and private browsing may not remember anything.

  3. 3

    Find it on your board

    Ask for their name and the time they sent. The board shows the name (if given) and how many photos each order has.