Help / At the counter

Show ready orders on a counter TV

The counter TV shows order numbers only, never names or phone numbers, so customers can see from across the shop when theirs is ready.

About 3 minutes.

  1. 1

    Turn it on

    On app.sendtoshop.com, open Settings → Display and choose Turn on under Counter TV display. You get a private link.

  2. 2

    Open the link on the screen

    Open the link in the browser of a smart TV, a spare monitor or a tablet at the counter, and make it full screen. It needs no sign-in: the link is the key.

  3. 3

    Pick its colours

    Under Screen colours, choose one of five themes: the one that reads best from where customers stand. The Shop app has the same choice under Settings → Display.

  4. 4

    What it shows

    Ready to collect on one side, with a chime when an order becomes ready, and Being prepared on the other: the orders staff are working on first, then the rest in the order they came, a little fainter. With In-shop only on, it also shows today’s code.

  5. 5

    If the link gets out

    Choose Make a new link. The old link stops working at once, so open the new one on the screen.