Help / Troubleshooting

Update the shop app

You do not need to download new versions. The app checks for updates once a day and installs them when you agree.

About 2 minutes.

  1. 1

    Updates happen by themselves

    When a new version is out, the app shows what changed and offers to install it. It restarts afterwards and carries on receiving orders; nothing in your folder or settings changes.

  2. 2

    Check by hand

    In the shop app, Settings → About shows the version installed and has “Check for updates”.

  3. 3

    “Update required” on the board

    Very old versions stop receiving orders until they are updated, so every PC stays compatible with the service. Install the update it offers; orders wait in the cloud meanwhile. If the app cannot update itself, download the current version from the Download page and run the installer over it.

  4. 4

    More than one PC

    Each PC updates on its own. app.sendtoshop.com → Devices shows the version on every PC.